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Home > Cabasse English Support > 3. Warranty > I noticed a defect on my product, what should I do?
I noticed a defect on my product, what should I do?
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If you just unboxed your new Cabasse product and are noticing a defect, please follow the recommended procedure:

 

  • You have 15 days after you purchased your product to return it to your local retailer for an exchange or refund.

 

  • After this period, and until the end of the warranty time indicated on the receipt, Cabasse will treat it as an After-Sale Service, and will replace the defective part.

 

Please contact your local reseller if you experience a defect with your product.

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