I noticed a defect on my product, what should I do?
If you just unboxed your new Cabasse product and are noticing a defect, please follow the recommended procedure: * You have 15 days after you purchased your product to return it to your local retailer for an exchange or refund. * After this period, and until the end of the warranty time indicated on the re…
How to send my product to Cabasse customer support
Our support team works with our network of resellers and distributors worldwide. Their mission is to analyze the potential malfunctions, product issues, disassemble and send the defective part(s) to our workshop. > If you live outside of France, you need to contact your local reseller or distributor who will repair …
